How Can We Help?
Our team is ready to help with orders, product questions, or planning your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive a tracking number by email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking link. If you have not received it within 3 business days, check your spam folder or contact us with your order number and we will look into it.
What is your return policy?
30-Day Return Window - conditions and fees apply. Please refer to our Return Policy page for full details on conditions and how to initiate a return. We are happy to walk you through the process if you have questions.
Can I exchange an item for a different option?
If you would like to explore an exchange within the 30-Day Returns window, contact us with your order number and the item you are interested in. We will guide you through the available options and next steps.
How do I choose the right patio furniture set for my space?
Start by measuring your deck, patio, or garden area and noting sun exposure and weather patterns. Our product pages include detailed dimensions and material specifications so you can match each set to your space. Feel free to email or call us for personalized guidance.
What materials are your outdoor products made from?
Materials vary by product and are listed on each product page, including details on weather resistance and care instructions. Many of our patio furniture sets, pergolas, and fire tables are built with materials selected for durability in outdoor conditions. Check individual listings for specifics.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free standard shipping on most Continental U.S. orders. Any product-specific exception will be shown before payment.
30-Day Return Window
Conditions and fees apply.